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doaa dawood

Receptionist, Accountant And Customer Service

Phone: +9627 9834 6735

Sector: Healthcare Consulting

Member Since, August 31, 2024

About Me

  • Academic Level  Degree Bachelor
  • Age  28 - 32 Years
  • Gender  Female

Education

  • bachelor of business managment (2010 - 2014) albalqaa applied uni.

Work & Experience

  • Afia Radiotherapy And Nuclear Medicine Center (2018 - 2022 ) Accounting and Insurance Section

    Patient billing and accounting. Prepare a file for new patients Communicate with different insurance companies in order to settle payments Preparation of financial books and insurance claims Calculating claim settlement payments. Accepting or rejecting claims. Verifying settlement payments. Verifying insurance coverage. Prepare insurance claims every last month and verify all information and financial amounts in order to send to insurance companies

  • Arab American Radiology & Diagnostics Center (2015 - 2018 ) Receptionist, Accountant And Customer Service

    Collecting Patient Information’s (Registering new patients and updating existing patient’s demographics by collecting their detailed information’s). Billing and Coding Making Appointments. Office administration. Communicate with different insurance companies to take medical approvals. “SOCIAL MEDIA AND CUSROMER SERVICE” communicate with followers, respond to queries in a timely manner and monitor customer reviews. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support. Answering incoming customer calls, responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller. Update customer information in the customer service database during and after each call.

Languages

arabic
Proficient
english
Proficient